“AWESOME COMPANY TO DEAL WITH! I chose GenX because my friend in Palatine highly recommended them and I felt very confident going with them. Mike came out promptly for the estimate. He was very knowledgeable and methodically went over every detail and patiently answered every question I had. No pressure whatsoever. He left me the proposal and a 24-page spiral-bound portfolio outlining every aspect of the job and equipment, including necessary paperwork to have Nicor upgrade my gas meter, optional items available, preventative maintenance programs offered, equipment specs, details of the installation process, and warranty details. You know how you always think of something to ask after they leave, well all the answers were at my fingertips for my convenience. I was very impressed with the professional no-pressure presentation. They took care of getting the permit so no worries about that. On the day of installation, it was snowing and below zero with -35 windchills. The three-man crew arrived on time and worked tirelessly all day outside in the freezing weather. The guys were great, extremely knowledgeable, and very professional. When the installation was complete, they went over all the details of the generator operation outside with my husband and me and answered any questions. Bryan scheduled the final inspection with McHenry County and one of their electricians was present to meet with the inspector, and all went smoothly. Also, on several occasions, I had to call their office with questions and Kristi was always very helpful and knowledgeable. About ten days after installation, we had a power outage during the night and for the first time, I felt very calm and secure and didn’t get nervous like before. I only wish that we had gotten this years ago instead of spending the money on that big portable generator that involved going out in the garage (usually in the middle of the night) to fire it up. Life is too short not to get a Generac from GenX, so treat yourself to one. You will not be disappointed. So a big thank you to everyone at GenX for all their hard work and efforts, which I greatly appreciate. YOU’RE THE BEST!”

“Mike came and gave us a free estimate for a 22 kW Generac standby generator. GenX’s proposal was very competitive compared to other estimates we received and decided to proceed with them. The whole process was very smooth from start to finish. GenX advised us on the need to upgrade the gas meter to be able to handle the addition of the generator. Nicor was awesome in doing this in a very timely fashion as well. GenX pulled the permit thru the village as well. The installers were very polite and professional. Came between 8:00-8:30 on the day of installation and completed the entire job by 4:00 PM, as scheduled. We would highly recommend them. Really, a very smooth and guided process. All of the people with who we interacted at GenX were above and beyond professional and customer oriented! Thank you GenX for a job well done!”

“GenX was great from beginning to end. Very helpful and “non-salesy” during the initial meeting. After we decided to move forward with them, GenX help identify a couple of locations for the generator, but ultimately, we had to get a variance from our town for the location. GenX was great throughout that process with respect to filling out the application for the village and even showing up at our “hearing” to help get the location approved. The installation was super smooth. They were prompt, considerate, and professional. Class A all around. We’re very happy with their work.”

“The expertise of the estimator and the installation team was A level. I had received quotes and proposals from 2 other companies before retaining GenX. The GenX proposal was the best plan and the price was competitive. The installation was smooth and the team could not have been more professional and pleasant to deal with. Great job all around!”

“The person who came onsite for the quote was prompt, didn’t try to upsell, and gave a much lower price than the competition, who I had out a few weeks prior. The people who came onsite to do the install were quick, did not leave a mess, were amicable, showed me all of the in’s and outs, and didn’t mind my being curious and asking all sorts of questions about the process.”

“They first came out and measured everything. They looked for the best place to put the generator and the best place to run all the pipes and electrical. They sat down with us and discussed our power needs. They were GREAT !!!! Mike went over everything from top to bottom and didn’t leave until everything was covered and I mean everything He gave us a price that I couldn’t believe. Much lower than other companies’ estimates, for much less power. We were getting 17 K FOR OUR WHOLE HOUSE.

OMG. The crew was great. Every single one of them knew exactly what their job was. They were so polite and careful with our house NO MESS AT ALL inside or outside. JUST GREAT. And very professional. Certainly not like some of the other companies that came out. These guys knew their job and knew it well. I have medical needs and need power at all times. My wife and I now have no worries. A few days after it was installed. We had a power failure and sure enough, our GEN X Generator kicked in in about ten seconds and we had power in the whole house. It was GREAT. The whole neighborhood was dark, and our house was all lit up. And the generator is quiet you can barely hear it. We are thrilled with the service and the price. Most of all the workmanship. VERY PROFESSIONAL. Also once a week the generator automatically starts up so GEN X can test it. They installed a phone system that will automatically notify them if there is a problem. So no worries there either. No work on our part. We know they are monitoring it. AGAIN WE ARE VERY HAPPY and we thank the guys and gals at GEN X”